Disclaimer

1. General Information

Product descriptions, nutrition information, ingredient lists, articles and educational content on this website are provided in good faith for general information. We take reasonable care to keep the information accurate and current; however, errors, omissions or temporary unavailability may occur. Please also check the information printed on the product pack received by you.

2. No Medical or Health Advice

GovindJee products are food products and are not intended to diagnose, treat, cure or prevent any disease or medical condition. Website content does not replace professional medical or dietary advice.

If you have a medical condition, food allergy, intolerance or specific dietary requirement, please consult a qualified healthcare professional before consumption.

3. Ingredients, Allergens & Dietary Suitability

Ingredients and allergens vary by product. Depending on the product, it may contain or be processed in a facility that handles peanuts, tree nuts, sesame, gluten-containing cereals, soy, milk or other allergens.

Dietary suitability depends on the specific product and the consumer’s individual requirements. No general website statement should be applied to every GovindJee product.

4. Nutrition Information

Nutrition values are provided on the stated serving or quantity basis and may be based on laboratory analysis, formulation data or applicable product information. Natural ingredients and batch production may result in normal variation. Please refer to the product page and the pack label for the applicable values and serving information.

5. Product Representation

Product images are for representation and may be created, edited or enhanced using AI-based tools for visual presentation. Actual colour, texture, size, shape, roasting level and appearance may vary from the images shown because of natural ingredients, batch production, photography/rendering method, or screen display settings. Packaging, labels or design may also be updated from time to time without changing the essential nature of the product.

6. Net Quantity & Product Settling

The net quantity is declared on each product pack and is maintained in accordance with applicable Legal Metrology requirements. Natural settling or movement during transport may change how full a pack appears and does not by itself indicate a shortage. If you believe the quantity is incorrect, please retain the product and packaging and contact us with your Order ID, photographs and an unboxing video so the matter can be checked.

7. Storage, Shelf Life & Consumption

Follow the storage instructions, best-before information and usage guidance printed on the product pack. Product quality may be affected by improper storage, exposure to moisture or heat, contamination after opening, or consumption after the stated best-before or expiry date, as applicable.

8. Shipping & Handling

Orders are packed securely and dispatched according to our Shipping Policy. Delivery estimates may be affected by courier operations, weather, festivals, strikes, serviceability, an incorrect or incomplete address, customer unavailability or events beyond our reasonable control.

For a damaged, leaked, short or incorrect shipment, please report the issue within 24 hours of delivery with the Order ID, clear photographs and one continuous unboxing video. This helps us verify and raise a courier claim promptly. Nothing in this clause limits any right available to you under applicable law.

9. Pricing, Availability & Information Errors

We aim to display accurate prices, product details and availability. If a typographical, technical or human error occurs, GovindJee may correct the information and, where permitted by law, refuse or cancel an affected order. If payment has already been collected for a cancelled order, the applicable amount will be refunded through the original payment method.

10. Third-Party Services & Links

Our website may use or link to third-party services, including payment, logistics, maps and external websites. Their availability, content, security and privacy practices are governed by their own terms and policies. GovindJee is not responsible for third-party content or services beyond its reasonable control.

11. Limitation of Liability

To the extent permitted by applicable law, GovindJee is not responsible for losses arising solely from misuse, improper storage, consumption contrary to clear pack instructions or medical advice, unauthorized alteration of a product, incorrect customer information, or circumstances beyond our reasonable control.

This Disclaimer does not exclude or restrict liability for a defective product, negligence, fraud, misrepresentation, or any consumer right or remedy that cannot legally be excluded or restricted.

12. Governing Policies & Updates

This Disclaimer should be read with our Terms of Service, Privacy Policy, Shipping Policy, Cancellation & Return Policy and Legal Notice. We may update this page when our operations, website content or applicable requirements change. The version displayed on this page will apply from its stated update date.

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